Privacy Policy

This Privacy Policy describes the procedure for collecting, using, storing and protecting the personal data of users of the website of the company "G GROUP 2013" EOOD (hereinafter referred to as the "Company") in accordance with Regulation (EU) 2016/679 (GDPR) and the applicable legislation of the Republic of Bulgaria.

1. Personal data administrator

The personal data administrator is:

G I GROUP 2013 EOOD, Bulgaria.

Contact email for questions regarding the processing of personal data: sales@gigroupwater.com

2. What personal data do we process?

The Company may process the following categories of personal data:

• First and last name;
• Company name;
• Contact details (email, phone number);
• Content of the message or request sent via the website forms;
• Technical data: IP address, device type, browser, cookies.

We do not collect or process special categories of personal data.

3. Purposes of personal data processing

Personal data is processed exclusively for the following purposes:

• Personal data is processed exclusively for the following purposes:
• Processing requests and providing feedback to users;
• Preparing consultations, commercial proposals and calculations;
• Improving website performance and user experience;

4. Legal basis for processing

The processing of personal data is carried out on the basis of:

• User consent (Article 6(1)(a) GDPR);
• Necessity for the performance of pre-contractual obligations (Article 6(1)(b) GDPR);
• Legitimate interests of the Company (Article 6(1)(f) GDPR);
• Compliance with legal obligations (Article 6(1)(c) GDPR).

5. Transfer of data to third parties

The company does not transfer personal data to third parties, except for:

• Cases provided for by law;
• Transfer of data to authorized IT and service providers (hosting, email, CRM) only to the extent necessary to process requests.

All such persons are obliged to comply with the requirements of the GDPR.

6. Data retention periods

Personal data is stored:

• Within the period necessary to process the request and subsequent communication;
• Or until the user withdraws their consent;
• Or within the periods specified by law.

7. User rights

The user has the right:

• Access to your personal data;
• Rectification or erasure;
• Restriction of processing;
• Data portability;
• Withdraw consent at any time;
• File a complaint with a supervisory authority.

8. Protection of personal data

The company implements technical and organizational measures to protect personal data from unauthorized access, loss or alteration.

9. Contact details

For all questions related to the processing of personal data, the user can contact the Company at:sales@gigroupwater.com